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Accessibility Statement

Glass of the Sun Solar - Panel Cleaning Service

Last Updated: December 29, 2025

Our Commitment to Accessibility

Glass of the Sun Solar is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our customers.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Measures to Support Accessibility

Glass of the Sun Solar takes the following measures to ensure accessibility:

Website Accessibility Features

  • Semantic HTML markup for screen reader compatibility

  • Alternative text descriptions for images

  • Keyboard navigation support

  • Clear and consistent navigation structure

  • Sufficient color contrast for readability

  • Resizable text without loss of functionality

  • Clear focus indicators for interactive elements

  • Descriptive link text and headings

  • Form labels and error identification

  • Skip navigation links for screen readers

Service Accessibility

  • Multiple communication methods (phone, email, web)

  • Clear, plain language in all communications

  • Accessible appointment scheduling options

  • Flexible service accommodations upon request

  • Staff training on disability awareness and communication

Accessibility of Our Services

We are committed to making our solar panel cleaning services accessible to all customers:

Physical Accessibility

  • We can accommodate customers with mobility limitations

  • Alternative communication methods for scheduling and consultations

  • Flexible appointment times to meet accessibility needs

  • Clear communication about property access requirements

Communication Accessibility

  • Phone support: (213) 274-6777

  • Email support: info@glassofthesunsolar.com

  • Text/SMS options available upon request

  • Video consultation options when needed

  • Document formats available in alternative formats upon request

Known Limitations

Despite our best efforts, some limitations may exist:

  • Third-party content embedded on our website

  • Legacy PDF documents that have not yet been remediated

  • Some older content that is in the process of being updated

We are working to address these limitations and improve accessibility across all platforms.

Feedback and Assistance

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or need assistance, please contact us:

Glass of the Sun Solar

When contacting us about accessibility, please provide:

  • The nature of the accessibility issue

  • Your preferred format for receiving information

  • Any specific accommodation you need

  • The web page or service area where you encountered the issue

Response Time

We aim to respond to accessibility feedback within 2-3 business days and will work with you to provide the information or service you need in an accessible format or manner.

Alternative Formats

Upon request, we can provide information about our services in alternative formats, including:

  • Large print documents

  • Electronic text formats compatible with screen readers

  • Audio descriptions

  • Simplified language versions

  • Other formats as needed

Please allow 3-5 business days for alternative format requests.

Assistive Technologies

Our website is designed to work with common assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver)

  • Screen magnification software

  • Voice recognition software

  • Alternative input devices

  • Browser accessibility features

Third-Party Applications

We use some third-party applications and services that may have their own accessibility features and limitations. We encourage these partners to provide accessible experiences and will work to find alternatives when accessibility issues arise.

Ongoing Improvements

Accessibility is an ongoing effort. We regularly:

  • Review and test our website for accessibility compliance

  • Train our staff on accessibility best practices

  • Update content to meet current accessibility standards

  • Seek feedback from users with disabilities

  • Consult with accessibility experts

  • Monitor changes in accessibility technology and standards

Legal Compliance

Glass of the Sun Solar is committed to compliance with applicable accessibility laws and regulations, including:

  • Americans with Disabilities Act (ADA)

  • Section 508 of the Rehabilitation Act

  • State and local accessibility requirements

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to:

  1. Request escalation to our management team

  2. File a formal complaint with relevant regulatory agencies

  3. Seek legal advice regarding your rights

We prefer to resolve concerns directly and encourage you to contact us first so we can address your needs promptly.

Updates to This Statement

This accessibility statement will be reviewed and updated regularly to reflect our ongoing commitment to accessibility and any changes in our practices or technology.

Additional Resources

For more information about web accessibility and disability rights:

Contact Information

For all accessibility-related inquiries:

Glass of the Sun Solar

We appreciate your patience and partnership as we continue to improve accessibility for all users.

This accessibility statement demonstrates our ongoing commitment to ensuring that all customers can access and benefit from our services, regardless of ability.

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